Accessibility Policy

Yabei Mall is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

Our Commitment

We strive to make our website accessible to all users, including those with visual, hearing, cognitive, and motor impairments. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our ongoing efforts include regular accessibility audits, user testing with assistive technologies, and continuous improvements based on feedback.

Accessibility Features

Our website includes various accessibility features: keyboard navigation support for users who cannot use a mouse, alternative text for images to support screen readers, clear and consistent navigation structure, sufficient color contrast for text readability, resizable text without loss of functionality, and descriptive link text and headings for better context. We also ensure our forms are properly labeled and provide clear error messages.

Assistive Technologies

Our website is designed to be compatible with popular assistive technologies, including screen readers such as JAWS, NVDA, and VoiceOver, voice recognition software, screen magnification tools, and alternative input devices. We regularly test our website with these technologies to ensure a smooth user experience.

Third-Party Content

While we strive to ensure accessibility across our entire website, some content may be provided by third parties or external sources. We work with our partners and vendors to ensure their content meets accessibility standards. If you encounter accessibility barriers with third-party content, please let us know so we can work to address the issue.

Feedback and Contact

We welcome your feedback on the accessibility of Yabei Mall. If you encounter any accessibility barriers or have suggestions for improvement, please contact us at accessibility@yabeimall.com. We take all feedback seriously and will work to address any issues as quickly as possible. Please provide details about the accessibility issue, including the page URL and the assistive technology you were using.

Ongoing Efforts

Accessibility is an ongoing effort, and we are committed to continuously improving our website. We regularly review and update our accessibility practices, train our staff on accessibility best practices, and incorporate accessibility considerations into our development process. We appreciate your patience as we work to make our website as accessible as possible for all users.